Privacy Policy

Privacy Policy — Jamelia Pharmacy

At Jamelia Pharmacy, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following information:

• Personal details (name, email, phone number, address)
• Account login information
• Prescription details and uploaded documents
• ID verification files
• Payment information (processed securely by third-party gateways)
• Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

• Process and dispense prescriptions
• Verify your identity where required
• Manage your orders and deliveries
• Provide customer support
• Meet regulatory and safety requirements
• Improve website performance

3. Sharing Your Information

We may share information with:

• Registered pharmacists and pharmacy staff
• Payment service providers
• Delivery partners
• Regulatory authorities (e.g., GPhC, MHRA) when legally required

We do not sell your personal data.

4. How We Protect Your Data

Your data is stored securely using:

• Encrypted servers
• Secure SSL website connection
• Restricted staff access

5. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (where legally permitted)
• Withdraw consent
• Request a copy of your data

6. Contact

For privacy questions, email: info@jameliapharmacy.co.uk